Maintaining Notes, Action Items, and Artifacts

Industry Standards and Frameworks

1.Records and information management is a recognized discipline with standards around retention, naming, and findability.
2.The ARMA International Generally Accepted Recordkeeping Principles are a commonly referenced framework in this space, covering ideas such as accountability, integrity, and disposition of records.
3.A new OFA does not need to study these principles formally, but the habits taught in this module — clarity, accuracy, findability — are the same principles applied at a practical, everyday scale.

1.In technical documentation specifically, the concept of a "single source of truth" means one authoritative, current location for a given piece of information rather than several partially updated copies.
2.This is a standard best practice this module's guidance on consolidating scattered notes is built on.