Module Foundation
I.
MODULE PURPOSE
This module builds the foundational communication skills that all later OFA work depends on.
A.
Skills This Module Builds
- 1.Asking good questions.
- 2.Listening actively.
- 3.Preserving what was discussed accurately.
II.
MODULE LEARNING OUTCOMES
A.
Effective Questioning
The learner can ask questions that surface useful information rather than yes-or-no answers.
B.
Confirming Understanding
The learner can confirm understanding before acting on it.