Dashboard

Module 3 - Learning OFA Terminology and Team Processes

Step 2 of 8

Vocabulary as a Foundation for Contribution

I.

Vocabulary as real OFA work

  • A.It is tempting to treat learning vocabulary as a first-week task to get through before the "real" work begins.
  • B.This is a mistake.
  • C.An OFA who cannot correctly distinguish a requirement from a request, or a defect from an incident, cannot yet participate meaningfully in the conversations where those distinctions matter.
  • D.Worse, they may participate confidently while using the wrong term, introducing exactly the kind of ambiguity this entire curriculum is built to prevent.
  • E.Learning vocabulary is the first real instance of OFA work.
  • F.It is where an OFA first practices the discipline of not proceeding on an assumption, but confirming meaning before acting on it.
II.

Using Appendix A

  • A.Appendix A of this curriculum provides a glossary covering the terms used throughout.
  • B.A new OFA 1 should treat any unfamiliar term encountered in a meeting, a document, or a conversation as something to look up or confirm, never as something to guess at from context and move on.